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Q&A With Lacy Robinson: What Can I Expect from “Intelligent Conversation 101?”
You may be wondering what an evening with Lacy Robinson discussing “Intelligent Conversation 101” will entail. Luckily, Lacy is more than happy to answer and all questions that may have come to mind. Lacy, we’re looking forward to having you return to Arizona and speak to our group about how to communicate with the different generations. I’m curious what sparked your interest in studying the generations? I’ve always felt drawn to senior adults specifically The …
An Evening with Lacy Robinson
Intelligent Communication 101 – Meaningful Engagement with Every Generation
Join us for an evening of education, networking, light fare and beverages.
No cost for AFCCA Members • $15 for Non-Members
This interactive presentation will have you rethink and re-tool how you communicate with every person participating in making funeral arrangements.
Lacy Robinson will present powerful insights of each generation’s (Traditionalists, Baby Boomers, Generation X, Millennials and Generation Z) consumer motivations. You will learn effective communication strategies resulting in more meaningful arrangement conference for all participants. Discover innovative ideas for creating life celebration events that emotionally connect every person touched by the life lived.
Excellent course for everyone at all levels within the Funeral Home or Cemetery.
ADVANCE NOTICE TO ATTENDEES: lots of ah-ha moments and note taking will occur.
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2019 AFCCA Cemetery Maintenance Seminar Recap
On February 6th, 2019 we held another fantastic Cemetery Maintenance Seminar, held at Greenwood Memory Lawn Mortuary & Cemetery in Phoenix, AZ. Thank you to David Walker and his staff for working so hard to make sure this event was the success it was! We had a great lineup of speakers this year that covered everything from historical markers, lots and lots of soil and water conservation. Thank You Speakers Joe Ferrannini, Grave Stone Matter – …
HB2694: Relating to Funeral Escorts (Bill held until 2020)
Review Draft Bill Here: https://www.azleg.gov/legtext/54leg/1R/bills/HB2694P.pdf The AFCCA Board of Directors is in favor of this legislation. Legislation to amend verbiage existing law that: Clarifies how funeral escort vehicles are required to be marked Puts licensing requirements on drivers under the Arizona State Board of Funeral Directors and Embalmers. Adds in Motor Vehicle Liability Insurance Policy Requirements Exempts non-profit organizations such as Patriot Guard Riders Sheriff’s Department is in support of this bill Bill Updates February 20 …
SB 1245: RELATING TO VITAL RECORDS (As of March 21 includes Intern Licenses)
In response to recent changes to authorized personnel able to pick up death certificates from Vital Records. View: SB1245 Draft Legislation In order to sign on to the bill: www.azleg.gov Search for bill “SB1245” Click Sign On at top of the page Sign in to your Account or Create an Account click on “request to speak” click “new request” Type in “sb1245” Fill in information and submit BILL UPDATES: April 30, 2019 SB 1245 (vital records; …
HB2188: RELATING TO FUNERAL INTERNS (HB 2188 No longer applies to our interests)
The AFCCA Board of Directors is remaining neutral on HB 2188, funeral intern bill which will allow for Mortuary Science graduates to complete their Funeral Director and/or Embalmer Internship within one year. Here is a link to the draft legislation: https://www.azleg.gov/legtext/54leg/1R/bills/HB2188P.pdf In order to sign on to the bill: www.azleg.gov Search for bill “HB2188” Click Sign On at top of the page Sign in to your Account or Create an Account click on “request to speak” …
Unclaimed Veteran Remains Casket / Urn Reimbursement Program
www.cem.va.gov The U.S. Department of Veterans Affairs (VA) will reimburse for the purchase of a casket or urn used to inter a deceased, Unclaimed Veteran in a VA national cemetery or a VA-funded State or Tribal Veterans’ cemetery if the Veteran died with no identifiable next of kin and insufficient resources to pay for a casket or urn. WHO – Any individual or entity that pays for a casket or urn used to inter an …
Funeral Escort Company Selection Best Practices
In order to protect your funeral home and your customers during a funeral procession, here are some things to ask when selecting a Funeral Escort Company. What type of training and/or certification are escort drivers required to have before escorting a Funeral Procession? Are the vehicles used company owned? Escort Company owned vehicles are more likely to be covered by the appropriate insurance What type of insurance does the Escort Company carry for the vehicles …
Return of the Fallen (Part 3 of 3)
Written by Steve Palmer, AFCCA Board Treasurer, Westcott Funeral Homes for Nomis Publications monthly blog. The dignified transfers are one step in a fallen service member’s long journey home. –Nate Rawling, Time Magazine The family has received the heartbreaking news that their family member has died in active service. If their fallen hero will be transferred to Dover, the family is invited to witness the dignified transfer. The transfer is not a ceremony but a …