If your funeral establishment or crematory receives a notice from the Department, it means a compliance inspection will take place within the next six months. These inspections are always unannounced, so the best way to approach them is to be prepared in advance.
The following is not an exhaustive list of items that will be reviewed during a compliance inspection. Rather, the information below highlights common trends and observations identified during recent compliance inspections.
Recent Trends
Crematory Premises:
- Common concerns include improper disposal of residual cremated remains, cleanliness, and the crematory’s condition.
Refrigeration:
- Common concerns include the condition of decedent storage equipment and the refrigeration unit’s flooring.
Licenses:
- Common concerns include the conspicuous posting of current crematory and employee licenses.
Cremation Log and Performed Cremation Files:
- Common concerns include regulatory requirements not being met. Cremation logs and records regarding performed cremations should be reviewed for compliance.
- A consolidated version of Arizona Revised Statutes (A.R.S.) Title 32, Chapter 12
- A copy of Arizona Administrative Code (A.A.C.) Title 4, Chapter 12
- The following are available for your convenience on the Department’s website:
Helpful Resources
If you want a refresher or to double-check your paperwork, these resources are available through the Department’s website:
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FTC Funeral Rule (16 CFR 453.2(b)(2), (3), and (4))
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The “Purple Book” – Complying With the Funeral Rule
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Arizona Revised Statutes (A.R.S.) Title 32, Chapter 12 (consolidated version)
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Arizona Administrative Code (A.A.C.) Title 4, Chapter 12
Final Thoughts
Inspections can feel stressful, but they don’t have to be. Most findings come down to small oversights that are easy to correct with regular check-ins on cleanliness, record keeping, refrigeration, and posted licenses.
By staying proactive, you’ll not only be inspection-ready but also show families the professionalism and care they expect when they walk through your doors.
If you ever have questions, don’t hesitate to reach out to the Department at BLPOFuneral@azdhs.gov — or connect with us at AFCCA for support, resources, and community.
We’re all in this together, and we’re here to help you succeed.
Your Feedback Shapes Our Advocacy
Have you run into contradicting rules or challenges during inspections? Help AFCCA track these issues so we can advocate effectively on your behalf. Use our new Member Feedback Form to let us know what you’re seeing in the field — responses can be submitted anonymously.