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Management
Title Location Leader – Angel Valley Funeral Home
Categories Management
Location Tucson, AZ
Job Information

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 80 locations across the country, Foundation Partners Group is continuing to expand their reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.

We look for the most innovative leaders in the funeral industry who have a passion for serving others and are inspired by opportunity, change, and innovation. We recognize that our competitive advantage is and always will be – our people.

We are currently seeking a highly talented and energetic Location Leader at Angel Valley Funeral Home in Tucson, AZ. The Location Leader is responsible for day-to-day operations, customer service standards, financial performance and team development that creates, supports and sustains a high performance, innovative and family-centric culture.

Overview & Responsibilities:

  • Provides leadership, coaching and mentoring to the funeral home staff
  • Ensures customer services meets the high standards set by our company
  • Meets with client families to listen and arrange personalized funeral services
  • Hires, trains and retains high quality team members
  • Reviews and monitors staff performance
  • Achieves the location’s annual financial and marketing goals
  • Promotes teamwork and collaboration; motivates high performance
  • Manages all fiscal budgets in accordance with company procedures
  • Is actively involved in the community to promote business and enhance our reputation
  • Maintains a safe work environment
  • Ensures proper paperwork, including permits and certificates are timely and in accordance with relevant laws and regulations
  • Understands technology and implements training to ensure every family is presented with all service and merchandise options
  • Contributes to the overall efficiency of the location by maintaining open and effective communication
  • Other duties as assigned

Requirements & Qualifications:

  • Completion of a diploma program at a mortuary college or technical school specializing in Funeral Services; Bachelor’s Degree preferred
  • Minimum six years of progressively complex funeral service, cemetery, low cost cremation or equivalent management experience
  • Strong leadership and relationship building skills, and unimpeachable business ethics
  • Able to communicate effectively with team members, community leaders, clergy, and grieving families
  • Maintains a positive attitude and working environment
  • Strong listening skills and emotional intelligence
  • Able to motive and coach team members to an exceptional level of performance and customer service
  • Attention to detail and follow-through
  • Strong business and financial skills
  • Strong basic computer skills

Team Member Benefits Include:

  • Entry-level and experienced professionals; students and veterans – we offer complete career paths regardless of your career and life stage
  • Work schedules that fit your lifestyle – full-time, part-time and on-call
  • Unique ShareLife® technology lets you create one-of-a-kind life celebrations for the families you serve
  • Competitive salaries and performance incentives
  • Team member referral bonus program
  • Medical, dental, prescription and vision insurance
  • Vacation, sick and holiday pay
  • 401k with company match
  • Company paid life insurance, long-term disability and short-term disability

Interested and qualified candidates should email their resumes to hrtalentacquisition@foundationpartners.com



Title Cemetery/Combo Manager – Gilbert Memorial Park
Categories Management
Location Gilbert, AZ
Job Information

Cemetery/Combo Manager

Gilbert Memorial Park Funeral Home & Cemetery

Description:

A unique opportunity to help build and execute a vision of what funeral and cemetery service should look like at a brand new cemetery and funeral home combination in one of the best cities in America.  Under the direction of a 4th generation family-owned business with a great reputation, Gilbert Memorial Park is currently under construction and is anticipated to open in the Summer of 2019.

Duties and Responsibilities:

Be a visionary. Build a team. Help create a best in class experience for the families of Gilbert and surrounding areas. Help build on a great culture already established by a forward-thinking family-run business that takes great pride in providing the highest level of service to families.

Will plan, organize, coordinate and manage the office and grounds activities of a modern, beautiful new cemetery. May also coordinate work flow, oversee and manage a harmonious interaction between the Sales, Mortuary, and Cemetery personnel.

  • Select, train and motivate location staff to assure that they create and maintain a premier level of client family satisfaction.
  • Work with others to achieve the location’s annual financial and marketing goals.
  • Assure that staff members understand location goals, policies and procedures and work as a team to accomplish set goals.
  • Ensure that services are conducted in a manner that exceeds the expectations of our client families and friends.
  • Purchase of maintenance equipment and supplies.
  • Maintain at an acceptable level all landscape areas, buildings, mausoleums, features, roads, walls and walks.
  • Ensure compliance with all federal and state regulatory agencies as well as all company directed safety, compliance, and procedural policies.
  • Maintain safe working conditions for all personnel and ensure that all employees are knowledgeable of and follow safety regulations.
  • Maintain weekly, monthly and quarterly inventory records, safety records and any additional reports.
  • Complete monthly, weekly and daily work schedules for the full staff to ensure sufficient use of personnel necessary to accomplish all assigned tasks.
  • Coordinate the proper handling of customer requests.
  • Ensure compliance with all OSHA regulations and maintain MSDA book.
  • Ensure proper identification of spaces for openings and closings for interment, inurnment or entombment services.
  • Complete all work orders and installation of markers, mausoleum plates and/or lettering in a timely manner.
  • Ensure that all maintenance personnel are knowledgeable of and comply with company benefits and policies.
  • Ensure timely filing of all facility safety inspection reports and conduct monthly safety meetings.
  • Maintain inventories of all merchandise in sufficient quantities to meet regular operational needs.
  • Develop and maintain a positive environment so that employees are motivated to strive for performance excellence and achievement.
  • Provide a premier level of client satisfaction that will exceed the needs of every client family and uphold the core values of our Company.
  • Identify, implement, and continuously improve the internal business practices that impact customer satisfaction, employee morale, and financial performance.
  • Exceed the location’s financial goal targets, market the location within the community, and build relationships with key influencers.
  • Engage in and support all sales related activities, programs, and personnel.

Requirements & Qualifications

  • Previous Cemetery Management experience is essential with at least 3 years of experience preferred.
  • Must understand how to analyze financial reports to determine actions necessary to maintain and/or improve the location’s performance.
  • Excellent interpersonal and communication skills.
  • A willingness to participate in community events and/or organizations.
  • Superior management skills and desire to advance within the company.
  • Two years’ experience supervising both cemetery staff and maintenance personnel.
  • Good communications and organizational skills.
  • Ability to handle the pressure of daily and weekly deadlines.
  • Current valid Driver’s License.
  • Ability to pass background check.
  • Multi-task oriented.
  • General mechanical ability, and knowledge of the proper use and maintenance of small hand tools, vehicles, and cemetery equipment.
  • Capable of manual labor and able to lift at least 45 lbs.
  • Must be able to adapt to changing work schedules.
  • Able to work weekends and overtime when required.
  • Creative ability to see things differently and respectfully challenge the status quo.
  • Kindness and humility.

Benefits:

  • This is a unique opportunity to help build and execute a vision of what funeral and cemetery service should look like.
  • Competitive salary, bonuses, and benefits based on your qualifications.
  • Your input and voice will help craft the vision of the cemetery.
  • A family-owned organization with a long history and stellar reputation.
  • An opportunity to live in one of the best cities in America:
    • Top 20 places to live in The United States (per 24/7 Wall St.)
    • 7th Happiest City in America (Zippia, 2016)
    • 2nd Safest City in the United States (Law Street Media, 2016)
    • 2nd Best City for Under-35 Homeownership (SmartAsset, 2017)
    • 4th Best School District in America – Gilbert Public Schools (Alarms.org, 2018)
    • Best City for Raising a Family (Move.org, 2016)
    • Top 10 Cleanest Cities in America (Expedia, 2016)
    • And much more!

Visit GilbertMemorialPark.com for an animated tour of the property.

Qualified Applicants should submit a resume and letter of interest to lisa@graystoneassociates.com – all applicants will be held in strict confidence.